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Apply Link: CEF Solutions Inc - Client Services Project Manager (Bi-lingual/Manufacturing) (lever.co)
https://jobs.lever.co/cemlab/3d2d27f2-6b0c-44e5-9757-ea836eaa4ded

*JOB DESCRIPTION1*

 

COMPANY DESCRIPTION:

CEF Solutions Inc. provides Global Staffing Services and Consulting, Business Process Outsourcing (BPO) services specialized in BPO operations, operations management, and process engineering/ innovation to clients in the manufacturing & customer services industry. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

 

Company Website: www.cem-lab.com

 

We are seeking an experienced and qualified sales and client service manager to join our manufacturing project team to assist in expanding our customer base. The ideal candidate will be able to leverage existing relationships with relevant customers and establish new relationships with targeted prospects.

 

We anticipate that you possess extensive expertise in production, quality, and engineering procedures. Your capacity to guide and inspire your team towards peak performance will distinguish you as a leader. Decision-making and creative problem-solving will be central to your daily tasks. If you're up for the challenge, we're eager to talk with you.


RESPONSIBILITIES

Responsible for targeting clients in automotive or other manufacturing industries to develop managed staffing services, business process outsourcing & solution outsourcing services.
Identify prospective clients by using business directories, follow leads from existing clients, and attend trade shows and conferences
Contact new and existing customers to discuss their needs and to explain how specific products and services can meet these needs
Meet annual sales targets and objectives.
Develop and implement specific marketing strategies, sales processes and cost control for existing and target customers
Work closely with relevant departments and the corporate office throughout the sales process.
Provide reports to senior management.
Direct full life cycle client-facing implementation projects, working as project manager.
Provide implementation consultancy and application best practice advice to maintain and expand client relationships through the delivery of high-quality services.
Serve as subject matter expert to lead the information gathering and design process for a client implementation, including developing functional business requirements and solution scope documents.
Configure client business solutions and make ongoing recommendations.
Achieve engagement objectives while providing regular internal reports on the status of projects to key stakeholders.
Responsible for customer satisfaction
Oversee the plant’s production, technical, engineering, launch, quality, supply chain, information technology, and environmental health and safety activities.
Plan plant activities with departmental managers to ensure that the overall manufacturing goals are met on schedule and within budget.
Provide leadership for employee relations through effective communications, coaching, training and development.

SKILLS AND REQUIREMENTS

Bi-lingual English and Korean (spoken and written) for communication, interpersonal, organizational, and presentation skills.
Demonstrated track record as a manufacturing client service manager.
Comprehensive expertise in overall plant management.
Understanding of performance evaluation and budgeting principles.
Prior experience in reporting key production metrics.
Proficiency in MS Office and MES software.
Exceptional communication and leadership skills.
Outstanding organizational and leadership capabilities.
Ability to manage a team efficiently and effectively.
Meticulous attention to detail.
Strong decision-making acumen and a focused commitment to achieving results.
Able to travel as necessary.
MANUFACTURING SALES EXPERIENCE IS REQUIRED
 

QUALIFICATIONS

3-5+ years of experience in supervisory or management roles in automotive manufacturing.
Bachelor’s degree in a related field preferred
Working with clients to thoroughly understand and document their business process requirements.
Managing customer accounts, channel partners, and outside representative agencies in a sales capacity
Driving end-user/channel sales for a large region
Working cross-functionally with several teams to execute sales goals.
Advising clients on a variety of topics including best practices (e.g., master data management, data governance in a manufacturing execution setting (MES))
Applying your honed relationship management skills to help build long-lasting client relationships.
Mentoring more junior team members
 

OTHER QUALIFICATIONS

Authorized to work in the U.S. without any restrictions
No restrictions for overseas business trips
Pass a background check and drug test

JOB CONDITIONS

Job Type: Full-Time
Working Hours: Mon-Fri 9-6 ET
 

COMPENSATION, BENEFITS:

Health insurance including dental and vision
Paid time off
Salary dependent on experience


*JOB DESCRIPTION2*

Current Open Position
1. Client Services Project Manager (Bi-lingual/Manufacturing)
a. Apply Link: Link (https://jobs.lever.co/cemlab/3d2d27f2-6b0c-44e5-9757-ea836eaa4ded)
2. Manufacturing Associate (Bi-lingual/Manufacturing)
a. Apply Link: Link (https://jobs.lever.co/cemlab/65f752ca-aafa-479b-aefc-852d67afc787)

*JOB DESCRIPTION for Client Services Project Manager*

COMPANY DESCRIPTION:
CEF Solutions Inc. provides Global Staffing Services and Consulting, Business Process Outsourcing (BPO) services specialized in BPO operations, operations management, and process engineering/ innovation to clients in the manufacturing & customer services industry. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company Website: www.cem-lab.com

We are seeking an experienced and qualified sales and client service manager to join our manufacturing project team to assist in expanding our customer base. The ideal candidate will be able to leverage existing relationships with relevant customers and establish new relationships with targeted prospects.

We anticipate that you possess extensive expertise in production, quality, and engineering procedures. Your capacity to guide and inspire your team towards peak performance will distinguish you as a leader. Decision-making and creative problem-solving will be central to your daily tasks. If you're up for the challenge, we're eager to talk with you.

RESPONSIBILITIES
• Responsible for targeting clients in automotive or other manufacturing industries to develop managed staffing services, business process outsourcing & solution outsourcing services.
• Identify prospective clients by using business directories, follow leads from existing clients, and attend trade shows and conferences
• Contact new and existing customers to discuss their needs and to explain how specific products and services can meet these needs
• Meet annual sales targets and objectives.
• Develop and implement specific marketing strategies, sales processes and cost control for existing and target customers
• Work closely with relevant departments and the corporate office throughout the sales process.
• Provide reports to senior management.
• Direct full life cycle client-facing implementation projects, working as project manager.
• Provide implementation consultancy and application best practice advice to maintain and expand client relationships through the delivery of high-quality services.
• Serve as subject matter expert to lead the information gathering and design process for a client implementation, including developing functional business requirements and solution scope documents.
• Configure client business solutions and make ongoing recommendations.
• Achieve engagement objectives while providing regular internal reports on the status of projects to key stakeholders.
• Responsible for customer satisfaction
• Oversee the plant’s production, technical, engineering, launch, quality, supply chain, information technology, and environmental health and safety activities.
• Plan plant activities with departmental managers to ensure that the overall manufacturing goals are met on schedule and within budget.
• Provide leadership for employee relations through effective communications, coaching, training and development.

SKILLS AND REQUIREMENTS
• Bi-lingual English and Korean (spoken and written) for communication, interpersonal, organizational, and presentation skills.
• Demonstrated track record as a manufacturing client service manager.
• Comprehensive expertise in overall plant management.
• Understanding of performance evaluation and budgeting principles.
• Prior experience in reporting key production metrics.
• Proficiency in MS Office and MES software.
• Exceptional communication and leadership skills.
• Outstanding organizational and leadership capabilities.
• Ability to manage a team efficiently and effectively.
• Meticulous attention to detail.
• Strong decision-making acumen and a focused commitment to achieving results.
• Able to travel as necessary.
• MANUFACTURING SALES EXPERIENCE IS REQUIRED

QUALIFICATIONS
• 3-5+ years of experience in supervisory or management roles in automotive manufacturing.
• Bachelor’s degree in a related field preferred
• Working with clients to thoroughly understand and document their business process requirements.
• Managing customer accounts, channel partners, and outside representative agencies in a sales capacity
• Driving end-user/channel sales for a large region
• Working cross-functionally with several teams to execute sales goals.
• Advising clients on a variety of topics including best practices (e.g., master data management, data governance in a manufacturing execution setting (MES))
• Applying your honed relationship management skills to help build long-lasting client relationships.
• Mentoring more junior team members

OTHER QUALIFICATIONS
• Authorized to work in the U.S. without any restrictions
• No restrictions for overseas business trips
• Pass a background check and drug test

JOB CONDITIONS
• Job Type: Full-Time
• Working Hours: Mon-Fri 9-6 ET

COMPENSATION, BENEFITS:
• Health insurance including dental and vision
• Paid time off
• Salary dependent on experience


*JOB DESCRIPTION for Manufacturing Associate*


Company Profile
CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specialized in providing BPO operations, operations management, process engineering/ innovation, and cost optimization solutions to clients in the customer service industry. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.
 
Job Conditions
 Working Hours: Up to 40 hours per week (9 AM – 6 PM EST)
 Working Days: (Mon – Fri): 5 Days a week
 
Job Description
Manufacturing Associate supports overall management of the client’s manufacturing site, including production management, facility management, human resources management, and manufacturing business operation while developing and executing sales strategies to identify and cultivate prospective customers.
 
Job Summary
 Proactively contact new and existing customers to discuss their needs and to explain how specific products and services can meet these needs.
 Work closely with relevant departments and the corporate office throughout the sales process.
 Draft reports for senior management.
 Work on full life cycle client-facing implementation projects, supporting the project manager.
 Provide implementation consultancy and application best practice advice to maintain and expand client relationships through the delivery of high-quality services.
 Serve as subject matter expert to lead the information gathering and design process for a client implementation, including developing functional business requirements and solution scope documents.
 Configure client business solutions and make ongoing recommendations.
 Achieve engagement objectives while providing regular internal reports on the status of projects to key stakeholders.
 Oversee the plant’s production, technical, engineering, launch, quality, supply chain, information technology, and environmental health and safety activities.
 Plan plant activities with departmental managers to ensure that the overall manufacturing goals are met on schedule and within budget.
 Provide leadership for employee relations through effective communications, coaching, training, and development.
 Work with clients to thoroughly understand and document their business process requirements.Manage customer accounts, channel partners, and outside representative agencies in a sale capacity
 Target clients in automotive or other manufacturing industries to develop managed staffing services, business process outsourcing & solution outsourcing services.
 Identify prospective clients by using business directories, follow leads from existing clients, and attend trade shows and conferences.
 Develop and implement specific marketing strategies, sales processes and cost control for existing and target customers.

Qualifications
 Bilingual English and Korean (spoken and written) for communication, interpersonal, organizational, and presentation skills.
 Experience in market research and analytics for internal reports.
 Comprehensive abilities in overall plant management.
 Understanding of performance evaluation and budgeting principles.
 Prior experience in reporting key production metrics preferred.
 Proficiency in MS Office, especially in PowerPoint and Excel.
 Exceptional communication and leadership skills.
 Meticulous attention to detail.
 Strong decision-making acumen and a focused commitment to achieving results.
 Able to travel as necessary.
 
Education & Experience
 Bachelor’s degree in a Mechanical/Industrial Engineering
 Experience or knowledge in manufacturing field preferred
 
Other Qualifications
 Authorized to work in the U.S. without any restrictions
 Driving end-user/channel sales for a large region
 No restrictions for overseas business trips