[GEOPAQ] Bilingual Korean Roles with backgrounds in IT, logistics, or customer support > GT 채용

Position Information

Job Title: Freight Forwarding Logistic Operation Associate

Contract Period: 1 yr.
Working Location: Duluth, GA 30096 (Onsite)

Work Hours: 08:30 ~ 17:30 (subject to changed)  

Bilingual (Korean) Required

JD Details

Responsibilities:

·         Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)

·         Oversee import and export documentation and customs clearance procedures

·         Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch

·         Arrange and track transportation schedules with trucking and shipping carriers

·         Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy

·         Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)

·         Monitor and analyze job profit and loss (P&L) to ensure margin targets are met

·         Conduct settlement processes and ensure timely closing of shipments

·         Maintain accurate records in internal TMS/ERP systems

·         Communicate effectively with customers, vendors, and internal management to resolve issues promptly

·         Support problem resolution related to delivery, damage, or loss

Requirements/Qualifications:

·         1–5 years of relevant experience in freight forwarding or logistics operations preferred

·         Familiarity with import/export procedures, customs, and warehouse/transportation coordination

·         Bilingual in Korean and English preferred

·         High school GED required; Bachelor’s degree preferred

·         Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)

·         Strong written and verbal communication, customer engagement, and problem-solving skills

·         Self-motivated, organized, and capable of handling high-pressure environments

Position Information

Job Title: Warehouse Process Improvement Analyst

Contract Period: 1 year.
Working Location:  Duluth, GA 30096 (Onsite)

Work Hours: 08:30 ~ 17:30 (subject to changed)  

Person in needed: Bilingual Korean required

JD Details

Responsibilities:

System Management & Optimization:

• Lead the implementation, configuration, and maintenance of WMS and TMS solutions.
• Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations.
• Identify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptions.
• Collaborate with IT teams to develop and deploy system updates, patches, and enhancements.
• Analyze operational workflows and recommend system improvements to enhance efficiency.

Process & Performance Improvement:

• Involve new warehouse setup and functional responsibilities across operations, systems, compliance, and vendor coordination.
• Work closely with warehouse leadership to optimize receiving, shipping, and inventory processes.
• Continuously identify process improvements and request necessary system developments.
• Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team.
• Ensure accurate data capture within WMS/TMS to improve supply chain visibility.

User Training & Documentation:

• Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions.
• Train and support warehouse staff, operations teams, and management on WMS/TMS best practices.
• Provide end-user support and troubleshoot system-related issues to enhance productivity.

Cross-Functional Collaboration:

• Gather feedback from end-users and propose system enhancements based on operational challenges.
• Communicate project updates and system performance to leadership in a clear and actionable manner.

Requirements/Qualifications:

• Bilingual in Korean and English
• 1+ years of experience managing WMS/TMS system in a warehouse or distribution environment.
• Bachelor’s degree in Supply Chain Management, IT, Business, or a related field (or equivalent experience).
• Strong analytical and data evaluation skills with experience in system troubleshooting, process automation, and operational improvements.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis, reporting, and documentation.
• Experience working with logistics systems, particularly WMS and TMS.
• Excellent communication and leadership skills to train and support cross-functional teams.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
• Knowledge of warehouse processes, inventory management, and logistics operations.
• Understanding of regulatory compliance and system security protocols.
• Travel %: ~10% in U.S.
• Work Location: 3575 Koger Blvd. Suite 375, Duluth, GA 30096 (Onsite),

Position Information

Job Title: Logistics Coordinator

Contract Period: 1 year.
Working Location:   Duluth, GA 30096 (Onsite)                                              

Work Hours: 08:00 ~ 17:00 (subject to changed)  

Bilingual Korean preferred

JD Details

Responsibilities:

• Prepare and distribute daily terminal reports and purchase order (PO) shipping reports with accuracy and timeliness.
• Monitor vessel schedules and proactively communicate any delays, changes, or updates with steamship lines and customers.
• Act as a liaison between internal teams, customers, and external carriers to ensure clear and effective communication.
• Support customer service by addressing inquiries, providing shipment updates, and resolving issues in a professional and timely manner.
• Maintain accurate and up-to-date shipment records and documentation.
• Assist in troubleshooting logistics issues and recommending improvements to processes.
• Perform other administrative and logistics-related tasks as assigned.
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Requirements/Qualifications:

• 1–3 years of experience in logistics, supply chain, or related field preferred.
• Strong communication and interpersonal skills with a customer-first mindset.
• Proficient in Microsoft Excel and Word; able to generate and analyze reports.
• High attention to detail and strong organizational skills.
• Ability to work independently and handle multiple priorities in a fast-paced environment.
• Familiarity with shipping documentation and coordination with steamship lines is a plus.
• Experience with logistics software or ERP systems (e.g., SAP, TMS, WMS).
• Knowledge of import/export processes and terminology.