Looking for - IT Support @ Plano, TX 75075 (Onsite) > 구인/구직

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Hi,

Hope you are doing well!

Urgently looking for below position. Interested, please sahre Resuem at JOHN@GEOPAQLOGIC.COM or you can reach me @ 714-694-7107

Job Title: IT Technical Support (Tier 2)

Work location: 6625 Excellence Way, Plano, TX 75023 (Onsite)

Contract Period: 1+ year

Korean/English bilingual is a must

Qualifications:

·         Bachelor's degree in Information Technology, Computer Science, or a related field.

·         2+ years of hands-on experience in an IT support role in an enterprise environment.

·         Strong proficiency with Microsoft Active Directory (ADUC, GPOs, DNS, DHCP).

·         Solid experience supporting Windows 10/11, Office 2021/2023, and standard desktop applications.

·         Familiarity with remote support tools (eg, SCCM, Remote Desktop, etc.).

·         Strong problem-solving and communication skills, both written and verbal.

·         Ability to prioritize and manage multiple tasks in a fast-paced environment.

·         Certifications such as CompTIA A+, Network+, Microsoft (MCP, MCSA), or similar are preferred.

·         VDI support experience is a plus.

·         MacOS support experience is a plus.

·         Working knowledge of ITIL practices is a plus.