Front Desk Assistant 4:00 - 10:00 Monday - Friday > 구인/구직

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Gwinnett Christian Terrace is a Senior Independent Living Community with 125 units located in Lilburn, GA. (Website: www.chrsitianterrace.com)  Approximately half of our residents are Korean.  We are looking for a bilingual person to work at our front desk from 4:00 pm - 10:00 pm, Monday - Friday.  This is a full-time position which includes health benefits and paid vacation.  This could be a good position for a student.  Please read job description below.

Interested candidates can apply by email to admin@christianterrace.com with resume and cover letter.


General Summary:
Reporting directly to Community Administrator. Greet guests, healthcare workers, vendors and caretakers in courteous and polite manner and direct them to their requested destination, immediately informing staff members if they have a guest waiting.  Manage all incoming telephone calls.  Call 911 for residents as needed.  Become familiarize with front desk procedures.

Essential Job Functions:
• Document and review Front Desk and Incident logs daily.  Copy and distribute Incident Reports accordingly.
• Be able to operate all Life Safety Systems: (Pull Cords, Smoke Detectors and Fire extinguishers).
• Monitor and be first respondent to Resident Emergency Alarm Cord pulls and smoke and fire related issues.
• Manage guest entry into building including communication of parking policy, sign in sheets and general information of GCT.
• Patrol interior/exterior, monitor property, and surveillance cameras.
• Observe and maintain high profile and security measures to ensure safety of residents.
• Answer general questions for staff, residents and guests.
• Monitor front/back door for vendors, repairmen, movers and deliveries. Sign for deliveries.
• Keep the front office and management common area neat/organized. Sanitize desktop, phones, counter and all touch points of front desk, management office
 and lobby regularly. 
• Complete Work Orders and follow-ups with staff/residents.
• Call maintenance related vendors as needed by the Maintenance Coordinator.
• Manage refunds for vending machines and laundry. Report losses to appropriate vendors.
• Replenish Accu-shield labels.
• Receive U.S. mail packages and UPS/Fed Ex packages – notify residents accordingly.
• Communicate pertinent resident issues with Community Administrator on a daily basis
• Assist with setting up/breaking down for activities and events as needed.
• Update and maintain Channel 20.
• Make sure all TV channels are working properly.
• Assist residents with cell phone, computer, tablets and Wi-Fi concerns.
• Inform Supportive Services/Life Enrichment Coordinator anytime a resident is having a problem with services, or appear to be in need of service.
• File resident and property reports for GCT management as needed.


Physical Requirements:
1) Sitting in a normal seated position for extended periods of time.
2) Reaching by hand(s) or arm(s) in any direction.
3) Finger dexterity required to manipulate objects with fingers rather than with whole hands(s) or arm(s), for example, using a keyboard.
4) Communication skills using the spoken word.
5) Ability to see within normal parameters.
6) Ability to hear within normal range.
7) Ability to move about.

REQUIRED SKILLS:
• Knowledge of various computer systems, particularly Microsoft Word, Excel, and Outlook.
• Operate the Work Order Software program.
• Perform all other duties as required by Community Administrator


DESIRED SKILLS:
• Bilingual, Korean and English
• Excellent Communication skills, written and verbal
• Highly organized
• Self-Motivated

Interested candidates can apply by email to admin@christianterrace.com with resume and cover letter.