** 제일IC은행에서 Teller(Doraville, Duluth, Johns Creek)와 CSR(Suwanee)를 구합니다. ** > 구인/구직/과외

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First IC Bank is seeking a new team member for the Doraville, Duluth, Johns Creek, and Suwanee locations! We are a fast growing, local community bank serving the community for past 24 years! We are looking for another caring individual to join our team!

***Highly competitive Benefits Package! Employer sponsored Medical, Dental, Vision Insurance, Life Insurance, Short & Long Term Disability and 401K with a 100% employer match up to 6%! ***

**PLEASE SUBMIT YOUR RESUME TO hr@firsticbank.com**
Email Subject: Resume_Teller(Branch Name) or Resume_CSR(Suwanee Branch)


Teller(Doraville, Duluth, Johns Creek Branch)

Job Description
The ideal candidate will be responsible for assisting bank customers/clients with deposits, withdrawals from commercial and personal accounts and teller window services which include processing deposits, check cashing, money orders, etc.
Act as a Brand Ambassador of the bank - smile and greet customers warmly, and provide basic teller services with the highest level of customer service, professionalism, and courtesy.
Ensure accurate and timely processing of basic transactions for banking center customers and balance daily work in accordance with established bank policies and procedures.
Perform transactions in a professional manner to build customer confidence and trust.
Resolve basic service issues or refer to appropriate associate to guarantee customer satisfaction and retention.
Promote consumer services and products, via customer education and cross-sell referrals.
Follow fraud prevention and security procedures. Assist other associates as needed.
Polished/professional dress is a must!

PRIMARY DUTIES:
• Cash advance daily balancing
• Wire transfer
• Hold checks
• Cashier’s checks
• CTR
• TT&L help
• Brinks deposit
• Balance ATM

PREFERRED SKILLS/EXPERIENCE
• High school diploma or GED
• Bilingual in Chinese/Korean and English
• 0-1 year related experience preferred
• Superior Customer service skills
• General Math skills
• Detail orientated and able to function in a fast-paced and changing environment
• Excellent communication skills with ability to be concise, clear, and consistent

Job Type: Full-time


CSR(Suwanee Branch)

First IC Bank Customer Service Representatives are responsible for providing a positive customer experience that leads to improved satisfaction and sales. CSR's process transactions accurately and efficiently while simultaneously introducing products and services that meet the customers’ needs and encouraging customers to expand their relationship with First IC Bank.

PRIMARY DUTIES:
• Check System Report
• Report for COD balance
• Wire transfer
• Overdraft close (send letters/OD close/Chex System)
• Send notices for CD renewal, SDB payment, ACH confirmation, stop payment, etc.
• Input unauthorized POS transactions into Concord System, fax, file, follow and give temporary credit to customer, if POS was credited to the customer, finalize
• Open and close Jumbo CDs
• Balance EE bonds
• Check Retirement Reporting Module for any exceptions
• Check Money Access Fraud Alert Report
• Order starter sets from Harland
• Collections
• Notarize documents
• Send interest to GA Bar Foundation
• Dormant account review and management
• Interest checks administration – back-up
• Operation of SDB account: Past-due safe deposit box report review; reconcile safe deposit box key deposit account; file safe deposit box customer files
• Operation of return item: Process return items and send out notice letters; receive large return notices and place holds; contact customers regarding large return and return items
• Business analysis charge

PREFERRED SKILLS/EXPERIENCE:
• High school diploma or GED
• Bilingual in Chinese/Korean and English
• Two (2) plus years banking experience
• Superior Customer service skills
• General Math skills
• Detail orientated and able to function in a fast-paced and changing environment
• Excellent communication skills with ability to be concise, clear, and consistent


*Salary based on experience and background.

Job Type: Full-time