Warehouse Process Improvement Analyst 채용합니다. > 구인/구직

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Warehouse Process Improvement Analyst 채용합니다. 


ㆍ채용: Warehouse Process Improvement Analyst 
> Work Address: 3575 Koger Blvd. Suite 375, Duluth, GA 30096 
> Work Hours: 08:30-17:30 
> Pay Rate: $28~$30/hour

ㆍ계약기간: 1 year + extension 또는 정규직 전환 가능


BENEFITS

ㆍMedical / Vision / Dental / Paid Time Off (90일 이후)



지원 및 문의방법

ㆍrecruiting@people4nets.com 으로 이력서 송부 (214-444-0240)

ㆍ서류(이력서) 전형 -> 인터뷰 -> 채용

Job Function/Description:

·        Follow SOP and Work Instructions, update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance

·       Booking, Tracking, Tracking of Cargo (FCL/LCL/FTL/LTL/AIR/PARCEL)

·        Customer Service including all happenings from booking to cargo delivery in a timely manner

·       Daily liaison with customer, carriers, internal staff

·       Maintaining essential account documentation with up to date information and ensuring that it is filed and stored so as to be readily accessible to the team when/if needed

·       Increase customer satisfaction and business share through regular contact (i.e., phone, heavy email communication)

·       Monitor account issues and communicate/liaison with management to implement/drive solutions

·       Able to analyze service and cost data for actions or recommendations for business improvement for assigned customer

·       Recommend when needed changes in current processes

·       Reporting as needed (Service failure report, claim/damage report, column, P&L, others as needed)

·       Accuracy of data entry into Cello and other systems as needed

·       Monitor trends and report changes to Management for action

Qualifications:

·        5+ years in logistics experience in operations or Ocean/Drayage/Freight experience preferred

·        Bachelor’s Degree required

·        Korean / English Bilingual Preferred

·        Proficient in Microsoft Office application Excel/Power point/Word/Outlook

·        Excellent written and oral skills 

·        Able to engage and work directly with customers

·        Solutions minded

·        Highly Self Motivated and minimal supervision needed

·        Organized and detail oriented

·        Handle high pressure and fast pace operations as needed

·        Open to learning other modes of transportation as needed