구인 Hiring - Korean speaking SAP candidate -- Entry Level.
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Hello,
Hope you are doing well
We have below requirement open. Please send your resume to daniel@geopaqlogic.com
Position: SAP Application Support Specialist
Contract Period: 1 Year contract
Work Location: Ridgefield Park, NJ
Must be able to speak Korean/English bilingual
Responsibilities:
Provide Tier 1 VOC support to end users operating on the SAP S/4HANA platform.
Investigate, analyze, and troubleshoot reported issues, escalating as appropriate to higher support tiers.
Review source code and system configurations to assist in root cause identification.
Collaborate with internal IT, SAP functional, and technical teams to ensure effective resolution of incidents.
Document all customer interactions, issue details, and resolutions in accordance with established procedures.
Communicate technical findings clearly and professionally to both technical and non-technical audiences.
Support continuous improvement initiatives aimed at enhancing support efficiency and customer satisfaction.
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