CUCKOO RENTAL ▶ Technical Support – Independent Contractor, 1099 > 구인/구직

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▶Technical Support – Independent Contractor, 1099 

 

Responsibilities

 

• ·         Maintaining a positive, empathetic, and professional attitude toward customers at all times
• ·         Responding promptly and effectively towards customer service inquiries
• ·         Troubleshoot and develop creative solutions that cater to customer challenges
• ·         Having full knowledge and staying up to date on all our products and services
• ·         Provide technical assistance to callers
• ·         Communicating with customers through various channels
• ·         Acknowledging and resolving customer needs in a timely and satisfactory manner
• ·         Keeping records of customer interactions, transactions, comments and complaints
• ·         Providing feedback on the efficiency of the customer service process
• ·         Ensure customer satisfaction and provide professional customer support

 

 

Qualifications

 

• ·         Experience working with Rice Cookers or relevant experience required
• ·         Bilingual in Korean and English is highly preferred
• ·         Strong customer service skills
• ·         Excellent verbal and written communication skills
• ·         Ability to maintain professionalism when customers are stressed or upset
• ·         Experience working in a fast-paced team environment
• ·         Must be eligible to work in the U.S.
• Salary Range: $ 52K – 60K

 

* 지원방법및채용절차*

이력서이메일접수 

Cuckoo Rental America: recruit@cuckoorental.com 

• 지원부서필수기재 / 복수지원시지원부서모두작성필요
• 서류심사후, 1차합격자에한하여개별면접일자통보
• 면접후, 최종선발