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작성자 Universe770
댓글 0건 조회 213회 작성일 24-09-09 14:22

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Center for Pan Asian Community Services (CPACS)
JOB DESCRIPTION

TITLE: Housing Counselor DEPARTMENT / PROGRAM: Housing Department
REPORTS TO: Director of Housing Department
STATUS / CLASSFICATION: Full or Part Time

SUMMARY:

The Housing Counselor works one-on-one with clients to coach and motivate them to achieve their goals for housing stability and financial opportunity with money management, credit, rental, home ownership, and foreclosure counseling. This position also conducts financial education and homebuyer education classes.

DUTIES AND RESPONSIBILITIES: Duties may include but are not limited to the following:

• Meets individually with clients to provide financial coaching and housing counseling, using HUD’s Housing Counseling Rules and Regulations as a guide.
• In accordance with the National Industry Standards for Home Ownership Counseling, performs homebuyer client intake, counseling, and follow-up on spending plan, credit, savings, and home purchase and financing process.
• In accordance with National Industry Standards for Default and Foreclosure Counseling, performs default client intake, counseling, and follow-up on spending plan, credit, and savings.
• Timely client tracking via Counselor Max database.
• Participates in local area community outreach (i.e., presentations, fairs, etc.,)
• In accordance with grant requirements, assists with quarterly and annual reporting to various funders.
• Acquires and maintains Train the Trainer Certification for VHDA Homebuyer Education.
• Coordinates and conducts monthly financial and homebuyer education workshops.
• Develops referral sources by building relationships with lenders, realtors and others working including attendance at twice-yearly VAHDC conferences.
• Assists with and/or initiate marketing activities that will fulfill our advertising goals for program services.
• Actively participates in monthly quality and process reviews to improve the effectiveness housing counseling services. Prepare in advance; provide feedback and suggestions related to improvements as needed or asked.
• Assists with establishing and updating processes for the delivery of counseling services.
• Reviews and comply with the terms and requirements of contracts and agreements.
• Becomes certified as a Housing Counselor within six months of employment.
• Becomes certified as a Financial Coach within 12 months of employment.
• Attends staff meetings and training as required.
• Performs other duties as assigned.
 


QUALIFICATIONS:

Knowledge, Skills & Abilities:
• Strong understanding of home purchase and financing process. Solid understanding of the default foreclosure process.
• Ability to interact in a professional manner with potential homebuyers, community partners, and homebuyer education professionals.
• Exceptional interpersonal skills and human relation skills that positively benefit interactions with co-workers, internal and external clientele.
• A demonstrated ability to deal effectively and professionally with coworkers, volunteers, peers and supervisors.
• Ability to exercise good judgment and self-control. Good comprehension skills, with the ability to listen to and understand information and ideas presented through verbal communication.
• Effective oral and written communication skills with individuals at all levels.
• Must be detailed oriented, able plan, prioritize, organize, multi-task and meet deadlines in a fast- paced environment. Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
• Ability to work autonomously and understand when a superior need to be involved in decisions.
• Good decision-making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
• Self-motivated, with an ability and dedication to learn new skills quickly, keep up to date technically, and apply new knowledge to your job.
• Demonstrated ability to operate safely in the workplace, with experience in holding peers accountable to safety standards.

EXPERIENCE AND EDUCATION:

• Bachelor’s degree or experience/education equivalent.
• Current housing counselor certification OR demonstrated ability to receive applicable training to obtain such certification.
• Years of experience (1-2) preferred
• Strong computer skills, with working knowledge of the primary Microsoft Office programs.
• Must own or consistently have a vehicle available for use, with the flexibility to travel locally and out of area (but within the state).
• Ability to successfully pass a background check and other pre-employment screening.


Application Information: Send your resume to Yun Yan, HR Specialist yun.yan@cpacs.org

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