구인 Account Associate –Marsh McLennan Agency
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Job Classification
o Business Title: Account Associate
o Line of Business/Department: Business Insurance
o Location: Newnan, GA / Alpharetta, Atlanta, GA / West Point, GA
o Job Family Group: Account Management
o Job Family: Client & Customer Services
o FLSA Status: Non-Exempt
Job Summary & Purpose
o The main goal and function of a Business Insurance Account Associate is to assist the teams in the service of new and existing accounts at the direction of a Team Lead or Unit Leader.
Job Responsibilities
o Basic Knowledge of Agency Management System
o Assist with client service deliverables aligned with tasks
o Steps in to support account team members on any/all functions as needed.
o Assists other Account Associate's during high volume times as needed.
o Basic knowledge of available tools (Reference Connect, Playbook, MMA U)
o Provides New Business, Renewal and General Service Support based on the following tasks:
o AMS Data Entry: new business support, renewal support, special projects
o Order and File Loss Runs
o Generate Certificate Holder Lists
o Download E-Mods or request from insurance carrier
o Order Flood Zones
o Order ISO Prometric Reports
o Certificate Issuance
o Evidence of Property Issuance
o Auto ID Card Issuance
Qualifications
o High School Diploma Required
o 0-12 months prior experience
o Reliable and punctual
o Developing active listening, verbal and written communication skills, customer service skills
o Developing attention to detail and sense of urgency and problem-solving abilities
o Team player and eager to learn
o Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team
o Developing basic understanding of prioritization & organizational skills
o No direct carrier interaction but understands the importance of strong carrier relationships.
o Basic application of tools & resources
o Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel
o Learn and adopt MMA Core Values: Collaboration, Passion, Innovation, Accountability
Licenses and Certifications
o Property Casualty Resident’s License within 90 days of hire
o Annual CE Requirement
* If you are interested in this position, please send your resume to James.Oh@MarshMMA.com.
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