[엔지니어 신규채용] DRTECH GA Inc. : Service Engineer > 구인/구직/과외

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Company: DRTECH Inc.
Job Title: Service Engineer
Location: Alpharetta, GA Type: Full- time

Our company:
We are the USA Sales and Marketing subsidiary of a KOSDAQ listed company that develops and sells advanced diagnostic imaging solutions. We have had consistent sales in the U.S. medical market for over 23 years, and we have recently been achieving rapid sales growth. For more information, please visit our website: www.drtech.com

We are looking for a talented self-starter who meets the following job requirements:

* Job Description

1. Minimum Requirements: Candidates must have or be the following:

1) Eng or B.S. in Biomedical Engineering or Computer Science or equivalency
2) Bilingual in Korean and English (Fluency in English is more important)
3) Legally authorized to work in the U.S. (U.S. Citizen or LPR)


2. Skills & Work Experience:

1) Have digital X-RAY, DR, C-ARM Hardware repair experience preferable
2) Positive, professional personality, comfortable in front of groups/customers
3) Demonstrated customer facing skills
4) Communicate well in person and by phone and email
5) Responsible, accountable, and ability to work well as a team member and cross-functionally
6) Prior experience working in the health care industry or a regulated environment preferred
7) Healthcare IT Experience a plus
  Working knowledge of PACS, DICOM, HIPAA requirements and PHI protections preferred
  Networking - demonstrated experience troubleshooting IP, routing, connectivity, latency issues, and knowledge of web services, certificates
8) Familiarity with MS Office, Google drive, CRM
9) Comfortable in high pressure situations
10) Must be able to lift up to 50lbs
11) Forklift license holder or able to use it (a plus, Not required)


3. Job Responsibilities:

1) Providing product training and technical assistance/guidance to client
2) IQC, OQC process for in and out Salse/Repair product
3) Analyzing and repairing defective products.
4) Recording and managing service-progress of each claim through the CRM server
5) Packing/unpacking the products and organizing storage area in warehouse.
6) Performing inventory checks and manage to keep sufficient spare inventory.
7) Keep communicate with HQ for the latest information for all service process.
8) Creating invoices and shipping labels and placing them on each box for service product
9) Other duties as may be assigned from time to time by the company.


4. Special Working Conditions:

1) Attend Video/conference calls with HQ after business hours if needed.
2) Remote support is required if needed
3) Business trip to client site if needed.
4) Overtime may occur if urgent products need to be handled.


5. Benefits:

1) Health insurance
2) 401(K) Plan (set up in progress)
3) Paid time off and sick days
4) Paid holidays

6. Job type: Full time

7. Salary: $40k~ / year

8. Contact : Email. wjkwon@drtech.com, Tel.  +1-470-294-1363, Web. www.drtech.com

*If you would like to submit your resume, please send an email to Daniel Kwon (wjkwon@drtech.com) with your resume outlining your job skills, employment history, educational background and available work schedule. Also, even if you are not a major, you can apply if you are willing to learn from senior engineers and perform the work.



Thank you.